ServiceNow Yokohama release boosts AI automation, governance, and workflow intelligence

ServiceNow Yokohama release boosts AI automation, governance, and workflow intelligence
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Updated 16 March 2025
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ServiceNow Yokohama release boosts AI automation, governance, and workflow intelligence

ServiceNow Yokohama release boosts AI automation, governance, and workflow intelligence

ServiceNow, the AI platform for business transformation, unveiled the Yokohama platform release, advancing automation, governance, and workflow intelligence to help businesses navigate operational complexity. With this release, organizations can accelerate application development, improve workflow performance, and enhance customer experiences — all while maintaining the highest standards of governance and security. 

From ServiceNow Studio, which provides a unified workspace for rapid application development and governance, to enhanced self-service portals which enable customers to conveniently configure and place orders, these innovations simplify complexity and drive efficiency. Service Observability also ensures business resilience through AI-driven insights so organizations can meet the growing demand for enterprise-wide visibility — all within a single, secure platform.

The 2024 Gartner Digital Worker Survey found that over 60 percent of digital workers are streamlining work with basic automation and using analytics to build customized dashboards to support business decisions. With the Yokohama release, ServiceNow is reducing complexity and inefficiencies so businesses can strengthen decision-making, improve experiences, and accelerate productivity.

“ServiceNow continues to redefine what’s possible with AI-powered automation. By embedding intelligence into end-to-end workflows, we enable businesses to break down siloes, accelerate decision-making, and drive seamless operations at scale,” said Jon Sigler, executive vice president of Platform and AI at ServiceNow. “With the Yokohama platform release, ServiceNow helps our customers take action — giving businesses the ability to move faster, innovate smarter, and scale seamlessly. The ServiceNow Platform unites people, processes, and data in a single system of action, transforming complexity into clarity and making business transformation readily achievable.”

Speed and scale define modern business — but fragmented tools slow innovation, and siloed solutions lead to governance issues and workflow inconsistencies. The opportunity comes from building AI-powered, enterprise-grade solutions that connect teams, automate workflows, and establish security by design.

ServiceNow Studio is a unified, AI-powered environment that revolutionizes development on the ServiceNow Platform for no-code, low-code, and pro-code developers. With built-in support from Now Assist, ServiceNow Studio accelerates application development with intuitive, easy-to-use tools that enhance collaboration and streamline automation. 

Developers can work seamlessly across projects by managing all metadata in one place with cross-scope editing and confidently deploy changes with developer-friendly update set management. 

Expanding on ServiceNow’s AI Agent innovations, it integrates with AI Agent Studio, enabling developers to design both apps and AI agents in one experience. Together, these capabilities automate reviews, approvals, and application changes all enabled by the seamless data integration of ServiceNow Workflow Data Fabric for fully governed, enterprise-wide data connectivity. By centralizing tools, best practices, and AI-driven workflows, ServiceNow Studio empowers businesses to scale automation, collaborate more effectively, and turn innovation into real impact.

Service Observability, part of ServiceNow IT Operation Management, gives organizations a single solution to manage and act on insights across their entire observability ecosystem. Many enterprises rely on dozens of monitoring and observability tools, creating complexity and blind spots. Service Observability brings together information from any source, using AI-driven insights to pinpoint root causes faster, quantify business impact, and resolve issues before they escalate.

With Service Observability, IT teams get a unified, AI-powered hub that integrates seamlessly with their existing solutions. AI-driven automated workflows allow organizations to reduce downtime, remove guesswork, and align service operations with business outcomes. Service Observability delivers real-time intelligence that helps organizations move from reactive troubleshooting to proactive problem-solving.


Jameel Motors brings Changan to South Africa

Jameel Motors brings Changan to South Africa
Updated 01 April 2025
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Jameel Motors brings Changan to South Africa

Jameel Motors brings Changan to South Africa

Jameel Motors, a provider of mobility solutions and partner of choice to top automotive brands, and Changan Automobile, have signed an agreement to distribute sports utility vehicles, sedans, pickups, and new energy vehicles in South Africa.

This marks a new market entry for Jameel Motors. The South African market represents a significant long-term investment opportunity, given that it is the largest automotive market in Africa, with new vehicle sales totaling more than 500,000 in 2024, as well as the growing demand for affordable vehicles with the latest technology. In January 2025, the new passenger car market saw an increase of 18.3 percent cars sold year on year. Jameel Motors’ commitment includes creating jobs and developing local dealerships, contributing to the economic growth of the country.

Jameel Motors will initially focus on the distribution of Changan and Deepal products. Changan offers sedans, SUVs and pickup combustion engine vehicles, while Deepal focuses on NEVs. Both Deepal and Changan vehicles are ideal for South Africa’s diverse terrain and road conditions. Building on its strong track record, Jameel Motors is well positioned to meet local customer preferences. Vehicles will be available for purchase in Q4 2025.

Jasmmine Wong, CEO — mobility, Abdul Latif Jameel, said: “We are thrilled to announce Jameel Motors’ market entry to South Africa, especially as we do so with Changan Automobile, a forward-thinking automotive player with exceptional products. We are looking forward to driving long-term growth in the market and empowering drivers across South Africa with expanded and superior personal mobility choices.”

XIAO Feng, general manager, Changan Automobile Middle East and Africa business unit, said: “This is a new milestone for our business in South Africa. Changan Automobile, as a leading Chinese automotive company, has been committed to building a world-class automotive brand. We are confident that, through the strategic cooperation with Jameel Motors, we will be a key player in the South African market.”

Jameel Motors in South Africa will be headed by Marinus Venter, an accomplished professional with 18 years of experience leading automotive brands. Having been at the forefront of introducing new and innovative vehicle models to the market for the likes of Nissan and Mercedes-Benz Vans, Venter brings with him extensive expertise in after-sales, marketing, business planning, product management, customer service, and parts.

He said: “I am honored to join a business that is building on 70 years of automotive excellence, as we introduce Changan and Deepal vehicles to South Africa. By leveraging Jameel Motors’ extensive experience and Changan Automobile’s renowned focus on safety, quality, and technology, I believe we can effectively meet the diverse automotive demands of South African drivers and deliver a positive market experience.”

Changan Automobile is one of China’s four largest automotive groups, with a presence in 70 countries, sales of 2.7 million units (2024) and a strong focus on safety, innovation and technology.

Jameel Motors represents some of the world’s most recognized commercial and passenger vehicle brands and has operations in more than 10 countries across the Middle East, Africa, Europe, Asia and most recently Australia. This agreement marks another milestone as Jameel Motors continues to expand internationally and harness innovation for the future of mobility.


LG announces offers on washing machine range

LG announces offers on washing machine range
Updated 01 April 2025
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LG announces offers on washing machine range

LG announces offers on washing machine range

LG Electronics’ washing machine lineup stands as a testament to the brand’s commitment to diverse home solutions, offering an extensive range that caters to every household’s unique laundry needs. The collection spans a variety of capacities, from compact 7 kg models designed for singles and small apartments to robust 24 kg machines engineered for large families with extensive laundry requirements.

Beyond capacity, LG’s washing machine range showcases remarkable diversity in design and functionality. Front-load models deliver sleek, contemporary aesthetics perfect for modern homes, while traditional top-load units provide classic convenience. The innovative WashTower configurations represent a breakthrough in space-saving design, offering flexible solutions for homes with limited laundry areas. LG also has a range of all-in-one washer dryers. These units, ideal for locations without enough space for both washer and dryers, offer a stylish and space-efficient solution without any compromise on performance.

The lineup’s color palette reflects LG’s understanding that appliances are more than just functional devices — they are design statements. From pristine white models that embody timeless elegance to sophisticated graphite finishes for contemporary interiors and elegant black models that exude class, from luxurious metallic tones to understated silver options, each machine is crafted to complement diverse home styles and personal preferences.

The company has announced new exclusive offers for their washing machine range. The offer, which will bring significant savings on a select range of washing machines will bring LG’s innovative technologies and sleek designs to homes across the UAE.

The brand has spread the offer across its top and front load units, which bring superior cleaning and efficient power consumption.

Additionally, the offer also covers LG’s flagship WashTower washing machines. These AI-enabled space saving towers are the pinnacle of laundry innovation, bringing together form and function, with its stylish design aesthetic and noise-free process.

LG’s washing machine lineup is also unique, thanks to its AI-powered capabilities, such as AI DD, which combines deep learning technology with 6 Motion Direct Drive to analyze fabric types and optimize washing cycles. This system generates six unique drum motions, providing tailored care for fabrics and minimizing damage. Additionally, this also contributes toward energy efficiency, thanks to precision control inverter technology.


Gulf Air celebrates inaugural flight to London Gatwick

Gulf Air celebrates inaugural flight to London Gatwick
Updated 31 March 2025
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Gulf Air celebrates inaugural flight to London Gatwick

Gulf Air celebrates inaugural flight to London Gatwick

Gulf Air, the national carrier of the Kingdom of Bahrain, celebrated the inaugural flight of its new direct route from Bahrain International Airport to London Gatwick Airport with special events held at both airports. This milestone marks a significant step in Gulf Air’s network expansion strategy, reinforcing its commitment to offering passengers enhanced connectivity and greater travel options.

This launch adds London Gatwick as Gulf Air’s second destination in London, complementing its longstanding operations to London Heathrow Airport, which has been serving passengers for over 55 years since 1970. 

The addition of Gatwick strengthens Gulf Air’s presence in the United Kingdom, providing travelers with access to two major international gateways in London.

The departure event at Bahrain International Airport included a welcome reception for passengers and guests, celebrating the airline’s ongoing efforts to connect Bahrain to key global destinations. Upon arrival at London Gatwick Airport, the inaugural flight was marked by a ceremonial reception attended by Gulf Air and London Gatwick Airport representatives, including Hanadi AlAali, Gulf Air chief customer experience officer, and Jonathan Pollard, London Gatwick Airport chief commercial officer.

As part of Gulf Air’s broader network restructuring and expansion strategy, the introduction of this route aligns with the airline’s vision to enhance customer experience by offering seamless connections and more choices for travelers.


Cleveland Clinic and G42 to advance healthcare through artificial intelligence

Cleveland Clinic and G42 to advance healthcare through artificial intelligence
Updated 31 March 2025
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Cleveland Clinic and G42 to advance healthcare through artificial intelligence

Cleveland Clinic and G42 to advance healthcare through artificial intelligence

Cleveland Clinic and G42, a global leader in artificial intelligence, are collaborating to drive AI-powered advancements in healthcare.

As part of this initiative, the organizations will form a joint task force to evaluate, prioritize and accelerate potential projects and collaborative opportunities aimed at advancing AI adoption in healthcare.

G42 is a technology group headquartered in Abu Dhabi, United Arab Emirates, known for its advanced innovation in artificial intelligence, digital infrastructure, and big data analytics solutions across a wide range of industries. Its healthcare portfolio company spanning 480 clinics in 26 countries, M42, leads some of the most groundbreaking health advancements in the industry, such as the Emirati Genome Program, the world’s largest genomics initiative, and Malaffi, Abu Dhabi’s Health Information Exchange.

Cleveland Clinic is a global health system that includes 23 hospitals, 280 outpatient facilities, and American locations in northeast Ohio, Florida and Nevada and international locations in Toronto, Abu Dhabi, and London. In 2024, Cleveland Clinic provided 15.7 million outpatient encounters, 333,000 hospital admissions and observations, and 320,000 surgeries and procedures worldwide.

“Cleveland Clinic is committed to finding opportunities that improve patient safety, patient experience, patient outcomes and access,” said Cleveland Clinic CEO and president Tom Mihaljevic, MD, holder of the Morton L. Mandel CEO Chair. “Artificial intelligence offers a tremendous opportunity to continue to advance and fulfill our mission of caring for life, researching for health and educating those who serve.”

As part of the collaboration, G42 and Cleveland Clinic will explore and implement transformative AI-driven healthcare initiatives that have the potential to redefine patient care, enhance medical innovation, and drive operational efficiencies. These efforts will benefit not only the UAE and the wider region but extend globally, shaping the future of healthcare through intelligent, data-driven solutions.

“AI’s potential to transform the healthcare industry remains largely untapped,” said Peng Xiao, Group CEO of G42. “From deciphering the source code of life — our genome — to optimizing efficiencies across the entire patient journey, AI is paving the way for a future where care is not only more precise but also deeply personalized and preventative. We look forward to embarking on this journey alongside Cleveland Clinic and other global partners, harnessing AI to unlock new frontiers in medicine, empower clinicians with unprecedented insights, and ultimately, reshape the way humanity experiences health and longevity.”

For the seventh consecutive year, Cleveland Clinic is the No. 2 hospital in the world, according to Newsweek’s World’s Best Hospitals 2025 list. The global healthcare system has pioneered many medical breakthroughs, including coronary artery bypass surgery, deep brain stimulation surgery to restore function after a stroke, and the first face transplant in the United States. 

In 2023, the IBM Quantum System One was installed at Cleveland Clinic; it is the first quantum computer in the world to be dedicated to healthcare research with an aim to help Cleveland Clinic accelerate biomedical discoveries.


Celebrate Eid Al-Fitr with Grand Millennium Muscat

Celebrate Eid Al-Fitr with Grand Millennium Muscat
Updated 30 March 2025
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Celebrate Eid Al-Fitr with Grand Millennium Muscat

Celebrate Eid Al-Fitr with Grand Millennium Muscat

As the joyous celebrations of Eid Al Fitr approach, Grand Millennium Muscat warmly invites residents and visitors from across the GCC to embark on a memorable escape, blending serene luxury with authentic Omani hospitality. The hotel has curated a remarkable experience for families and individuals alike, offering a harmonious blend of relaxation, festive indulgence, and cultural heritage.

From March 27 to April 6, Grand Millennium Muscat is offering a special Eid package designed to bring families closer together. The package promises an ambiance of indulgence and tranquility, with exclusive offers such as free stays for two children up to 6 years old, making it an ideal destination for family-friendly holidays. Guests are invited to create cherished moments in a haven of comfort and exceptional service.

Adding to the festivities, guests can savor the finest flavors of Oman at Bahriyat Restaurant, where a 50 percent discount on the menu invites diners to explore a culinary journey through the spices and textures of local seafood and traditional recipes. Known for its elegance and exquisite seafood, Bahriyat promises an unforgettable dining experience.

For those seeking relaxation, the exclusive Zanta Spa offers a tranquil retreat with a 20 percent discount on selected treatments. From rejuvenating massages to refreshing facials, the spa provides the perfect setting to unwind and prepare for the holiday season.

Elevating the celebrations, the hotel will host a delightful Eid brunch buffet on April 1 and 2, featuring a delectable selection of authentic Omani dishes and desserts.

Open to both in-house guests and visitors, the brunch promises a festive atmosphere, with a special treat for families: Children under six dine for free, and children aged six to 12 enjoy 50 percent off the meal rate. Engaging activities for kids further enhance the experience, making it a perfect outing for families.

Speaking about the hotel’s Eid offerings, Glenn Nobbs, general manager of Grand Millennium Muscat, said: “Our hotel is primed and ready for guests —both from Oman and the region—seeking a getaway filled with comfort, exceptional dining, and rejuvenation.”

“We promise an experience that goes beyond just a stay. The welcoming atmosphere, enhanced by our signature services and exclusive choices, is tailored to provide the perfect backdrop for unforgettable Eid celebrations. For example, our 3 and 4 bedroom pool villas offer a beautiful opportunity for families to enjoy the best of an Eid vacation with their own private pool and option for a private chef to do the work for them.”